Quick, Friendly Computer Help Without Leaving Your Desk
Stuck on something? Ninja Remoting fixes computer problems over a secure remote session while you watch, and helps you set up a home office that’s comfortable, reliable and ready for video calls. No driving anywhere, no waiting for a visit.
Here’s how we help
Fix it together
You start a session, we see your screen, and you watch every step. Great for error messages, slow machines, email trouble and printers that refuse to cooperate.
Fix it while you’re away
For computers you’ve approved in advance, we can install updates or sort out problems after hours, so your workday isn’t interrupted.
Home-office setup
Wi-Fi that reaches your desk, a second screen, a decent headset and a webcam at eye level. We help you pick and set up what makes a real difference.
Collaboration tools
Shared calendars, file sharing, chat and video meetings, configured so they work the same way for everyone on the team.
How a session goes
You get in touch and tell us what’s wrong. We send you a one-time session code. You enter it, approve the connection on your screen, and we get to work while you watch. When we’re done, the session closes and the code stops working. You can end it at any point with one click.
Worth a read
Scammers pretend to be tech support too. Our guide on how to spot a fake tech support scam shows the warning signs in plain English.
Ready when you are
Tell us what’s going wrong, or what you’d like your home setup to do better, and we’ll take it from there.